Grosvenor Casino Review

Grosvenor is one of the most well-known gaming brands in the UK, with over 50 land-based casinos. The band is also famous for its mobile casino, which is licensed by the UK Gambling Commission and the Alderney Gambling Control Commission, so it’s completely safe for you to play in both jurisdictions.

The mobile casino provides registered users with a range of gambling content, including online casino games and sports betting. If you’d like to know more about the mobile casino, check our full Grosvenor Casino review here.

Promotions and Bonuses

Welcome Bonus

Grosvenor Casino is giving all new users a rather generous welcome package; you can claim a 100% deposit match of up to £20 on a deposit of £20 or more. You can also choose a £10 bonus for slots or live casino content, claim an exclusive Double the Odds offer with Grosvenor Sport, and a match bonus at brick-and-mortar Grosvenor Casinos.

However, it’s important to know that the £20 bonus is limited to several games. The £20 bonus has 5x wagering requirements and the £10 bonus has 10x wagering requirements. Meanwhile, the £20 bonus must be used in 30 days, and the £10 bonus in 10 days.

Additional Casino Promotions

Alongside the above welcome package, Grosvenor Casino runs numerous other promotions, including seasonal events, the Wheel Of Wins promotion, prize draws, jackpots, prize pools, and so much more.

Other Promotions

Since Grosvenor Casino also runs a sports betting service, the mobile casino runs numerous sports-based promotions, including a chance to double odds on bets as a new player. Other promotions available include refunds on losses, weekly giveaways, ACCA boosts, money back on bets if select events occur, and plenty more.

Gaming At Grosvenor: What Can You Enjoy?

Grosvenor Casino is home to a large selection of gambling content, including traditional casino games like video slots, table games, jackpots, poker titles, and live casino content in which real-life dealers are streamed directly to you. If the above isn’t enough, the website also runs a sports betting service, through which you can place bets on various sports, including football, horse racing, tennis, and plenty more.

In-Browser and Mobile App

Since Grosvenor Casino offers a mobile app, there are two ways you can play; by downloading the dedicated Grosvenor Casino mobile app on iOS and Android devices or by loading the Grosvenor Casino website in your smartphone’s internet browser. Both methods provide you with direct access to the mobile casino’s slew of gambling content, and they’re all safe ways to play.

Payment Methods

When it comes to payment methods, Grosvenor Casino accepts most major methods, including VISA and MasterCard debit cards, PayPal, and Paysafecard. All methods can be used to make instant deposits, but only debit cards and PayPal can be used for withdrawals.

It’s important to point out that, according to Grosvenor Casino’s website, withdrawals take between one to three business days to process, with withdrawals requested on Fridays or over the weekend processed from the following Monday. However, withdrawals via PayPal can be processed within 24 hours of the request. There are no fees for making deposits or requesting withdrawals at Grosvenor Casino.

Customer Support and Responsible Gambling

If you run into any issues while playing at Grosvenor Casino or simply need some help, you can contact the operator via their live chat service between 7 AM and 10.30 PM seven days a week, or you can send the support team an email by filling out a form on the Grosvenor Casino website.

You can access Grosvenor Casino’s customer support services simply by loading up the casino website, scrolling to the footer, and then clicking the ‘Live Help’ button. The casino’s customer service will open in a new tab through which you can flick through the casino’s FAQ, email the support team or launch the live chat service – a name, email address, and subject is required.

When we spoke with Grosvenor Casino’s customer support, we were incredibly satisfied with their high-quality service. The agent we spoke with never left us waiting and answered all of our questions about the mobile casino promptly. They also provided all of the information we needed in an incredibly friendly and welcoming manner.

Responsible Gambling

Grosvenor Casino is a strong advocate for responsible gambling and provides all registered users with a slew of tools and services to help keep themselves safe while playing games. These tools include deposit limits, self-exclusion, regular reality checks, and take-a-break, which allows you to take a break from the website for a select period of up to six weeks.

In addition to the above, Grosvenor Casino requires all new users to provide ID to verify their account by working with third-party reference agencies. The forms of ID required can include a passport, a birth certificate, a driving license, or a utility bill or card statement no older than three months.

Summary: Our Thoughts

As one of the most well-known brands across the United Kingdom, we were somewhat impressed with Grosvenor Casino. The mobile casino offers a gigantic slew of casino content and sports betting services for registered users to enjoy, all of which is frequently updated with new content, so long-term users should never tire of the casino. There are also plenty of promotions for new and long-term users, so there’s always a reason to visit Grosvenor Casino over and over again. If all of the above isn’t enough, the mobile casino processes payments incredibly quickly – usually within three days – so you don’t have to wait around a long time!

We believe that Grosvenor Casino is one of the best mobile casinos around, both for new and experienced gamers. If you haven’t tried the mobile casino yet, we highly suggest you register with Grosvenor Casino and give it a go; you won’t be disappointed!