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Casino Review

Magical Wins Casino

Magical Wins Casino is a new online casino that launched in 2019. The site offers a great collection of games including slots, jackpots, video poker, table and live casino games. Magical Wins Casino also accepts most major payment methods including PayPal and offers great customer support.

The online casino is owned by Betable Limited and possesses a valid license from the UK Gambling Commission (#23328). It also promotes responsible gambling by partnering with gambling charities and services including GamCare, GamSTOP and BeGambleAware. If you’d like to know more about the site, continue reading our Magical Wins Casino review.

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Welcome Offer

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Welcome Bonus

Newly registered players at Magical Wins Casino can claim a generous welcome package consisting of three different bonuses. They are:

  • First deposit: 100% match of up to £50 plus 50 spins
  • Second deposit: 50% match of up to £100 plus 50 spins
  • Third deposit: Deposit £20, receive 50 spins

According to the terms and conditions, users must deposit a minimum of £10 to qualify for the first and second deposit bonus and a minimum of £20 to qualify for the third deposit bonus. In addition, the bonus and deposit combined must be wagered 50x within 30 days before anything can be withdrawn.

Meanwhile, the bonus spins can only be used on Starburst, Aloha! Cluster Pays, The Legend Of Shangri-La and Berryburst. Winnings from the spins must also be wagered 50x within seven days before they can be withdrawn. Lastly, it’s important to note that deposits made via Skrill and Neteller are not eligible for the bonus.

Promotions and Bonuses

Magical Wins No Deposit Bonus and Free Spins

While many online casinos reward newly registered players with a no deposit bonus of cash or free spins, this site does not. Currently, there is no Magical Wins Casino no deposit bonus since all promotions require a minimum deposit of £10 or more.

Magical Wins Promo Code

A new trend sees some online casinos require players to enter a special promo code or bonus code when depositing in order to successfully claim a promotion. However, there are no Magical Wins Casino promo codes since all bonuses are automatically credited to your account.

Other Promotions

In addition to the welcome package, Magical Wins Casino also runs several other promotions. This includes a special Wednesday promotion where you can deposit £20 to get 50 spins on Finn And The Swirly Spin, a Tuesday bonus where you can claim a 50% bonus up to £50.

VIP Program

Magical Wins Casino also runs an exciting VIP program where you can claim additional benefits such as a personal account manager, faster withdrawals, invitations to real-life events, better bonuses as well as loyalty bonuses and more. Unfortunately, the VIP program can only be accessed through an invitation from the customer support team. You only receive an invitation when the support team believes you deposited, wagered and withdrawn enough.

Please note that mobile casinos in the UK are no longer allowed to accept credit cards as per regulation by the UK Gambling Commission.

Payment Options

Magical Wins Deposits

Unfortunately, Magical Wins Casino does not accept many payment options, heavily restricting players into using two main payment methods:

  • VISA/MasterCard: Available instantly
  • PayPal: Available instantly

According to the online casino, Magical Wins does not charge any fees for making a deposit, which is great.

Magical Wins Withdrawals

You can use the two main payment methods for withdrawals too. However, Magical Wins Casino requires that all withdrawals are returned to the payment method used for your most recent deposit. The time it takes for these payments to reach you:

  • VISA/MasterCard: Within three business days
  • PayPal: Almost instantly

However, it’s important to note that Magical Wins Casino processes withdrawals for 48 hours before sending them out to you. In addition, there are no fees for requesting a withdrawal.

Account Verification

Under rules from the UK Gambling Commission, all newly registered users must verify their account by providing Magical Wins Casino with several documents. Until this is complete, your Magical Wins Casino account will remain locked. The documents required at Magical Wins include:

  • ID: Passport or driver’s license
  • Address: Utility or mobile bill or bank statement
  • Payment: Scans of your credit or debit card

The documents must be emailed to [email protected] and the support team will review them within 24 hours. Once your account has been verified, you will be able to deposit, wager and withdraw at the online casino.

Customer Support

Magical Wins Casino takes customer support seriously and offers players two main ways of contacting the support team. You can either launch the Magical Wins Casino live chat service between 8 AM and 10 PM or you can send an email through a form on the website.

Magical Wins Live Chat: Our Experience

When we launched the Magical Wins Casino live chat service we were instantly greeted by a support agent. The agent we first spoke to was quick to reply to our questions and provided us with all the information we required, which was great. Other chats with the support team were of similar experience.

If you do run into a problem when playing at Magical Wins Casino, we do suggest you use the Magical Wins Casino live chat service as the team will respond quickly and go out of their way to help you.

Magical Wins Mobile Casino

Magical Wins Casino is a mobile-friendly online casino. Since there is no Magical Wins Casino mobile app, users are required to play in-browser. This is done by loading up the Magical Wins Casino mobile website in your smartphone’s internet browser and signing in or registering.

Once you’ve done this, you’ll have access to the website’s range of slots and can deposit and withdraw money, contact the support team and claim promotinos and bonuses. However, you’ll find that some older games built with Flash may not be compatible with your smartphone device.

Final Thoughts

Magical Wins Casino is a great online casino that offers a wide collection of games including slots, jackpots, table and live casino. The site also offers a generous welcome package as well as several other promotions for regular players. If that isn’t enough, the Magical Wins Casino live chat service was fantastic and the agents were friendly and extremely helpful.

However, we were disappointed that the online casino doesn’t accept many payment options and that it doesn’t have a mobile app or telephone support. In addition, the lack of table and live casino games was upsetting along with the lack of game providers.

If you’ve read our Magical Wins Casino review and would like to try the site yourself, why not register today?

Frequently Asked Questions

Why should I register at Magical Wins Casino?

There are several benefits to playing at Magical Wins Casino. The website offers a generous welcome package as well as numerous other promotions. It also offers great customer support, numerous casino games and fast withdrawals.

What game providers are offered at Magical Wins Casino?

At the time of writing, Magical Wins Casino only offers games from providers NetEnt and Play’n GO. While this may be disappointing, it’s thought that the casino may add more games from other providers in the coming months.

What customer support is available at Magical Wins Casino?

As stated in our review, Magical Wins Casino takes customer support seriously and offers users two ways to contact the support team including email and live chat. Unfortunately, there are is no telephone support.